Your booking page

Switch on Booking under Workspace settings, Add-ons. Photography, tutoring and wellness setups have it on from day one with two services, weekday hours and a rule already there.

Set up what can be booked#

1. Open Booking and add a service: name, description, length, price, an optional deposit, which teammate, how much notice you need, how far ahead people can book, a buffer between appointments, a location, how many hours before to send the reminder (24 unless you change it), and any questions to ask.
2. Set your weekly hours. A day can have several rows, so a break is a gap. Add days off.
3. Copy the link from the page: trigig.com/p/<your handle>/book. Put it in your email signature, on your website, or on a landing page. Your handle is set in Lead Studio, Settings.

What happens on a booking#

• The person picks a service and a time in their own time zone, answers your questions, and can agree to texts.
• A contact is made or matched by email, and the appointment goes on your calendar (and your Google Calendar, if connected). Anything more, such as a record in Shoots or a task to prepare, is done by a rule; the industry setups come with one.
• They get an email confirmation and a reminder before the appointment, by text too if they agreed, with a link to change or cancel.
• Two people cannot book the same slot; the database refuses the second.

Deposits#

• A service with a deposit sends the person to pay it by card on your own Stripe account. See Connect Stripe.
• The time is held for 30 minutes while they pay. Their booking page has Pay the deposit if they left before paying.
• If it is not paid by then, the time is released, nothing is charged, and both of you are told. No reminder goes out for an unpaid hold.

Afterwards#

From the Booking page mark each appointment Came, No-show or Cancelled. A new booking can start a rule ("when a booking comes in, add it to Shoots").