Login and security

Email, password, two-step login, and what happens on a sign-in.

  • Change your email or password on the Account page under Login & security.
  • Sign in with your email and password. Forgot it? Forgot your password? on the sign-in page emails a link to set a new one.
  • The Account page shows when you last signed in. Repeated failed attempts lock the account briefly.

Two-step login#

  1. Open Account. Under Login & security, find Two-step login and name the device, for example My phone.
  2. Press Set up two-step login and scan the code with an authenticator app (Google Authenticator, Microsoft Authenticator, 1Password). Cannot scan? Type the key shown instead.
  3. Enter the 6-digit code the app shows, and press Turn on.

From then on, after your password you enter a code from the app. Add a second device so losing one phone does not lock you out. Lost them all? Your workspace owner can turn yours off under Settings, Security, or write to support@trigig.com.

Tip:A workspace can require two-step login for everyone; you are then asked to set it up before you can open it. It can also sign out people who leave it open. See Security.
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Still stuck? Inside your workspace press Get Support at the top of any page, or write to support@trigig.com. A person replies within one business day.