Invite people and set passwords
By email, with a password you set or reset.
- On the portal page press Invite. Choose which record the person is: they must already be a record in the list the portal is backed by.
- A password is generated (three words and two digits) and emailed with the link, or you set one and tell them. Set / Reset password is on their row.
- They sign in at the portal address with email and password. Someone who already has a Tri-Gig login keeps their own password.
A portal can also let people join on their own: they open its join link, enter their email, and sign in with a code emailed to them, with no password to keep.
- Suspend one person, or switch the whole portal off, from the portal page.
- A person with a workspace membership cannot be a portal member; portals are for outside people.
- Owners and admins opening the portal address see a preview, not a sign-in.
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Still stuck? Inside your workspace press Get Support at the top of any page, or write to support@trigig.com. A person replies within one business day.