Notifications and text alerts

Every notification in one list, and any of them to your phone.

The bell at the top of the page shows what is new. Open Notifications to see the whole list; it is marked read when you visit.

Texts to your phone#

  1. Open Notifications and press Text me.
  2. Enter your mobile number. We text you a code; enter it.
  3. For each kind of notification, choose whether it comes in-app, by text, or both.

Reply STOP to any text and Tri-Gig stops texting that number: your text notifications are switched off, and so are text reminders for upcoming bookings made with it. Reply START to allow texts again, then switch them back on here. The kinds: mentions, new messages, comments on a step; bookings and new leads; approvals, tasks, steps and cases given to you or taken off you, calendar invites; sign-ups and messages from your TG Site; automations stopped for the month; a rule asking you a question; invoices at risk and payment choices; permission requests and new teammates; what Trig noticed.

Careful:Texting has to be switched on for the platform by Tri-Gig. If it is not, your settings are saved and take effect as soon as it is; the page says so.

Slack#

If your workspace has connected Slack, the notifications that are about the business (a new lead, a booking, an invoice at risk, a new case, an approval, a new teammate) also post to the channel you chose, once each. See Connect Slack.

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Still stuck? Inside your workspace press Get Support at the top of any page, or write to support@trigig.com. A person replies within one business day.